Helping engineering teams deliver on time, at scale, and without bugs.
We have the technical expertise to scale your team, fix your development process to ensure you hit your milestones, plan your projects, architect your systems, mentor and upskill your engineers, fix system bottlenecks, automate processes to free up your team to work on the real problems, and implement Continuous Integration and Continuous Deployment.
Services - Your “Been there — Done that” experts for all of your challenges
We've been doing this long enough to know that your ability to deliver isn't just about being able to stack lines of code on top of each other. We can diagnose and improve issues regardless of whether they are technical, people, or organisational.
- Scaling your teamThis is more than pure headcount, it's about knowing how to find the right fit and how to add capacity while minimising the productivity hit on the rest of the team. Other times it's knowing that you have the right people but in the wrong places.
- Fixing development process to ensure you hit your milestonesAre you always missing your deadlines or delivering broken releases? We can work with your team to discover why and implement solutions to get you back on track.
- Finding and fixing system bottlenecks
There's a famous quote from Software Engineering that says
If it doesn’t work, it doesn’t matter how fast it doesn’t work.
(Mich Ravera). But once it works, performance becomes a critical factor in system accessibility, usability, and conversion.- Walmart found that for every 1 second improvement in page load time, conversions increased by 2%.
- Amazon found that every 100ms of latency cost them 1% in sales.
- Google found an extra .5 seconds in search page generation time dropped traffic by 20%.
- Project Planning and System architectureWe can work with your team to design and plan your next big software project. Reduce your risk and add some confidence to your timelines. Our experience allows you to side-step costly mistakes in your projects, rather than pay in time and money to repair them after the fact.
- Mentoring and upskiling your junior, mid, or senior engineersIt's significantly more expensive to hire than promote from within. Not to mention that hiring from within helps you show your people that you care about their growth/goals and builds trust and loyalty. We'll work with your team to find and lift up your future seniors and leads.
- Automating processes to free up your team to work on the real problemsThe best way to be efficient is to stop doing work that you don't need to. We'll audit your processes and then help your team design and implement automation so that they are freed up to focus on having an impact for your customers and business.
- Continuous Integration and Continuous Deployment (CI/CD)CI/CD is a critical part of an engineering team's ability to deliver quickly while minimising bugs. You want this in place as early as possible as it makes every other part of the development lifecycle more efficient.
Our process - How we work
We aren't here for busy work — our process is designed to prioritise and focus on the areas of highest impact. We emphasise mentoring to ensure that you aren't reliant on us every time something goes wrong in the future.
Discovery
Clients usually know exactly what pain they're feeling, but frequently not why it hurts. This is why all of our projects start with Root Cause analysis. The goal here is to cut through symptoms and find the real illness.
Doing this upfront avoids fixing symptoms of larger problems and having to change tack after the whole problem is understood. We identify and solve problems that look isolated but are actually systemic, leading to improvements that impact the entire organisation, not just a single team member or process.
Included in this phase
- Technical audit
- Root cause analysis
- Employee surveys
- Customer interviews
Implement
One of the major causes of engineering project failure is getting the right feedback too late in the process. To minimise this, we work in short, tight cycles:
- Set a goal
- Make a change
- Measure against the goal
We make heavy use of Proof-of-Concepts and MVPs to ensure fast feedback and avoid miscommunication. Software engineering can be like a game of broken telephone, so making ideas real as early as possible helps ensure that the picture you have in your head is the same as the one in ours.
Included in this phase
- MVPs
- Proof-of-Concepts
- Wireframes
- Whiteboarding
- Testing
Support
A project doesn't end once it first ships. We'll help you sort through the real-world customer usage data and other metrics and help you plan out the next phase of the project.
The goal of thi s phase: help you proceed with confidence as you evolve your technical and product strategy.
Included in this phase
- Customer feedback
- Customer metrics
- Post-release bug fixing
- Product & Technical strategy